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I recently read an article in FORTUNE magazine entitled “OMG!!! The End of Online Stupidity?” The article was written a few years ago but it stated that “internet veterans have long complained about the steady erosion of civility — and worse, intelligence — in online discourse.”  I couldn’t help but think that things haven’t gotten much better in the last few years. It never ceases to amaze me how some people behave online (especially if it is anonymous)!  For exampl...

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I saw a presentation at a BNI Conference a couple years ago by Chick Gallagher, my Executive Director in Delaware and part of Pennsylvania. In his presentation he talked about “perception” being relative and how small things can substantially alter one’s perception.  On one of his Power Point slides he had the words: A woman without her man is nothing. As you might suspect, it got loud boos from the audience.  Then, he added two commas to the wording.  It still fell in disfavor with the audience ...

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I recently had a phone conversation with someone who was asking me about the importance of eye contact when networking.  I answered his question with an interesting story about Richard Branson and I’d like to share that story with you here because I think it demonstrates a point that’s definitely worth remembering. One of the many intriguing things about Richard Branson is that he has this laser-focus eye contact.  When he is talking to you, he’s not looking to his left, looking to his right, or anywh...

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The business I’m in involves a lot of coaching and guiding of franchisees to teach them how to coach and guide entrepreneurs, salespeople, and professionals to generate referrals for themselves and others.  Sometimes this feels a little like ‘herding cats’; entrepreneurs hate being told what to do and it takes a real skill set to move them in a direction that involves a lot of hard work but will help them achieve the results they want. One of the biggest challenges I have in this process is not w...

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A friend of mine, TR Garland (pictured with me in the photo at right), just wrote a great blog entry which contains some very timely information for many people across the globe and I’d like to take the opportunity to share it with you today as a guest blog.  Enjoy . . . “New Year’s Resolutions and Networking” by TR Garland In about 30 days, the majority of people around the world are going to be faced with the same thing we’re all faced with once at a certain point every single year. N...

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Years ago I wrote about a great technique to get people to come to me for their referral needs.  However, I recently saw a modern twist to this great idea that I’d like to share with you today. Here’s a little background information on the original concept: Since the late ’80s I’ve been training people to use a little networking trick that will enable them to give referrals to more people (which of course leads to getting more referrals for themselves).  I talk about this trick in one of my ...