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For those of you who think the referral process is the safest form of doing business, here’s some information that may surprise you . . . the referral process is, in reality, the least safe form of doing business yet it is well worth the risk if you do it right and it can significantly enhance your reputation and contribute to the growth of your business. In this brief video, I talk about how referral marketing can not only enhance your reputation but can also result in a “win-win-win” situation for...

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Last October, I posted a video I did with referral marketing expert Eddie Esposito on emotionally-charged connections (CLICK HERE to view that video).  On a recent vacation in Bali, I had the opportunity to do this new, five-minute video with movie producer Barnet Bain (producer of the Academy Award winning film “What Dreams May Come”) which is a perfect follow-up video to the one I did previously with Eddie. Here, Barnet shares his two-step process for unlocking the key to being able to connect emotiona...

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In this video, Thierry Mazué, my good friend and Master Franchisee/Trainer for the Referral Institute in France, talks about two of the eight referral sources in referral marketing and explains how you can double your referred business simply by using two of them. After watching the video, be sure to visit www.ReferralInstitute.com to learn more about the other sources of referrals and then come back to this site to leave your comments about which of the referral sources you currently use and which additional sour...

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In this video, TR Garland and I announce the launch of our new, 12-month, BusinessNetworking.com blog series  ”Navigating the VCP Process® to Networking,” TR is not only my good friend, he is one of the top referral marketing trainers in the world and he and I co-authored the #1 Amazon Best-seller Building the Ultimate Network together.  I am really excited to be doing this new blog series with TR because he is in the top 1% across the globe in regard to understanding how to implement referral mar...

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It’s International Networking Week and one of the many ways I’m celebrating is by posting this video blog on how to network better and smarter with systems.  In this short video , I talk to my good friend Bertrand McHenry, a Referral Institute Trainer and Franchisee, about how people who develop a system for referral marketing generate substantially more business through referrals. Watch this video to find out how creating a system for referrals can help you predict the income you will receive from ref...

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Marketing isn’t something I was always confident about.  When I first started out in business, my degrees were in Political Science and Organizational Behavior.  I had very little marketing experience until I went to work for a transportation company in Southern California and, within a two week span, went from a role in purchasing to a significant role in marketing–a huge change that was an even bigger learning experience. My marketing experience was trial by fire and reading.  I just started reading ...

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The best referral efforts I’ve seen happen by design, not by accident or wishful thinking.  Many business people view word of mouth somewhat like the weather: “Sure, it’s important, but what can I do about it?” Referrals and word of mouth can be planned and nurtured.  Anyone, including business owners, entrepreneurs, sales representatives, staff employees, even individuals serving in a volunteer capacity in any field, can accomplish plenty with a well-structured and systematically executed referral plan f...

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The first edition of my book The World’s Best Known Marketing Secret, which details how to build business by referral, was released back in 1994 and went on to become an international bestseller.  I am excited to announce that the 4th edition of the book was just published and my co-author Mike Macedonio and I have substantially rewritten the book and added a significant amount of information. Here is just a brief sample of what is outlined in the new book: The best way to grow your business Referrals and refe...

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Last week, I wrote a blog explaining that referral networking is a system –when it comes to the actions of generating, developing, and closing a business deal through a referral, there is a well defined, systematic process. The good news is, this process can be broken down into eight easy steps and today I am going to explain steps 1 and 2. Step 1.  Your Source Discovers a Referral The referral begins with an event that is outside your direct involvement: your referral source uncovers a referral opportunity fo...

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A friend of mine, TR Garland (pictured with me in the photo at right), just wrote a great blog entry which contains some very timely information for many people across the globe and I’d like to take the opportunity to share it with you today as a guest blog.  Enjoy . . . “New Year’s Resolutions and Networking” by TR Garland In about 30 days, the majority of people around the world are going to be faced with the same thing we’re all faced with once at a certain point every single year. N...